Privacy Policy

Fetch AI Inc (the “Company,” “we,” or “us”) wants you to be familiar with how we collect, use and disclose information.

This Privacy Policy describes our practices in connection with information that we collect:

Through websites operated by us from which you are accessing this Privacy Policy (the “Websites”); and Through HTML-formatted email messages that we send to you that link to this Privacy Policy. Through the mobile application that you register and make use of via the application store. Through the ongoing updates made to the users Digital Twin via feedback, task completion and logging of memories. Collectively, we refer to the above as the “Services”.

Personal Information

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, such as:

  • Name
  • Telephone number
  • Email address

We and our service providers collect Personal Information in a variety of ways, including:

When a user signs up for a newsletter, subscribes to the blog, registers an account to access the Services, contact us via the Services regarding possible partnerships or job opportunities.

We need to collect Personal Information in order to provide the requested Services to you.

If you do not provide the information requested, we may not be able to provide the Services.

Use of Personal Information

We and our service providers use Personal Information for legitimate business purposes including:

Providing the functionality of the Services and fulfilling your requests. To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions, suggestions, compliments or complaints, or when you request other information about our Services or to enquire about partnering or working with us. To send administrative information to you, such as changes to our terms, conditions and policies. To provide you with related customer service. We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

Providing you with our newsletter and/or other marketing materials and facilitating social sharing

To send you marketing related emails, with information about our services, new products and other news about our company.

We will engage in this activity with your consent or where we have a legitimate interest.

Data Ownership

Users own their data and Fetch AI Inc will not sell this data on to third parties.

Users Set the Terms

  • Users define which Digital Twins they are willing to share or sell data with. This is done through user preferences.
  • Users can change the terms at any time and the Digital Twin will update as soon as possible.
  • Users can request the deletion of their details via the mobile application by selecting the ‘Delete My Account’ function or by emailing support@fetch.ai. The user will receive confirmation that the request is received within 10 working days. Account deletion will be completed within 45 business days.
  • Account deletion involves the following steps: permanently and completely erasing the personal information on existing systems with the exception of archived or back-up systems; aggregating the consumer information.
  • The Fetch.ai mobile application uses your location whilst completing objectives. This functionality can be disabled on your device.

While Hosted on the Fetch.ai Platform:

  • Users grant Fetch AI Inc and its partners access to their Digital Twin and user data, including but not limited to supply and demand tasks, quests, ratings and memories for the purpose of constantly improving their Digital Twin and the ecosystem.
  • Fetch AI Inc shall maintain and update Digital Twins with an intent to enable them to help users do what matters to them. We will add intelligence systems to Digital Twins that aim to best serve users.
  • Fetch AI Inc provides no guarantees and holds no liability in the instance of a data breach or loss.
  • Fetch AI Inc shall not be held liable for any data shared with another twin.
  • Users shall not transfer, retain, or redistribute data obtained from another Digital Twin unless given permission by their terms.